The questions of latency vs. bandwidth and throughput vs. latency can often lead to confusion among individuals and businesses, because latency, throughput, and bandwidth share some key similarities. They are also sometimes mistakenly used interchangeably. Despite this, there are distinct differences between these three terms and how they can be used to monitor network performance….

ITIL (Information Technology Infrastructure Library) refers to a subsection of ITSM (IT service management) focused on making sure businesses can keep up with their IT needs. Since digital needs change quickly and change often, ITIL is less of a step-by-step list than a guiding framework. You can break down ITIL best practices in different ways….

Help desk software is evolving at a rapid pace, and with this evolution comes countless metrics to be monitored. Understanding what all of them mean, how they relate to help desk performance, and which should be a priority is increasingly difficult. When it comes to help desk management, different guides and support sites are likely…

Database virtualization is a challenging subject, and new IT professionals might find it difficult to understand at first. This difficulty is at least partially because database virtualization can be interpreted in different ways. For example, database virtualization might be thought of as running the database in a virtual machine using virtualized storage or as a…

Email is one of the most popular methods of online correspondence, especially for businesses. But a large proportion of malware installed on compromised networks originates from an email attachment. Without the right security measures, email can easily serve as a gateway for phishing attempts and malicious links and attachments. Your business email accounts are prime…

As modern IT environments are complex and have a distributed setup with multiple servers, frameworks, and applications, it becomes difficult for teams to manage, monitor, and analyze servers without having a dedicated log analysis software. Moreover, the management of the Apache server requires timely and accurate feedback on its performance. This is where Apache Log…

Networks are rapidly becoming larger and more complex, with numerous technologies playing into their growth and expansion. Network mapping has become increasingly important for administrators and managers tasked with handling these growing networks. Though the process of local area network (LAN) mapping can be performed manually, this manual work is risky, as there’s a higher…

Microsoft System Center Configuration Manager, also known as SCCM, is a widely used systems management solution. While this solution has its benefits, it also has limitations that may lead certain organizations and IT professionals to search for viable alternatives for SCCM. Whether you’re looking for something more user-friendly, more versatile, or simply a cheaper alternative…

The performance of your web applications, network, and server can have a significant impact on your revenue, brand reputation, and credibility in the digital world. While some organizations may still prefer to monitor performance the old-fashioned way with a manual approach, this can become increasingly difficult as your business grows. As an alternative, many businesses…

Keeping track of your network’s components is imperative for understanding and maintaining your IT infrastructure, which helps the overall business thrive. But choosing the right way to create a network map can be daunting—there are so many ways to draw a network diagram and so many choices of software. I’ve created this guide to help…

Network speed is critical for ensuring business productivity, and network analysis is how businesses can best ensure networks are performing well. But network analysis can be challenging and time-consuming without the right tools. A multitude of factors can contribute to network problems, and effective network analysis requires your IT team to continuously monitor these individual…

Network performance monitoring is crucial to the health and security of your IT system—and packet analytics are at the core of today’s network traffic monitoring. Packet capture (PCAP) analysis is the process of obtaining and analyzing individual data packets that travel through your network. Because packet analysis (also known as packet capture or packet sniffing)…

IT often requires a high degree of organization. If you’re juggling multiple software licenses, it’s not unusual for one to fall through the cracks. However, the result of this oversight can be a failed Microsoft license compliance audit and the fallout. Fortunately, you can prepare by setting up a well-categorized system ready to handle compliance…

Before the COVID-19 pandemic, working from home was just one of many ways to run a business. Now, almost every enterprise has established remote offices for their employees—even IT teams who in the past would never consider a remote workforce. To provide your team with the support they need regardless of their location, you need…

Cloud computing is critical for many organizations, and its importance has only increased in recent years. Compared to on-premises IT environments, cloud computing can bring more flexibility, reliability, and efficiency. Microsoft Azure is one of the most widely used cloud computing services available today, in part because Azure is compatible with many applications on popular…

Learn how deep packet inspection can offer immediate insights into network latency issues, slowdowns, packet sniffing, and more in this comprehensive guide. What Is Deep Packet Inspection (DPI)? How Deep Packet Inspection Works What Is Deep Packet Inspection Used For? What Are Deep Packet Inspection Techniques? Benefits of Using Deep Packet Inspection Software Leverage a…

The larger the business, the more complex its network usually is. A small company may get away with using one or two routers. However, if you manage hundreds of employees, each with multiple devices, you’ll need to offer more connectivity. You’ll probably have to use numerous routers, which can get confusing. With router management software,…

Microsoft Azure is a cloud computing platform used by many businesses to support and host their mission-critical applications, processes, and services. For many businesses, Internet of Things (IoT) devices are becoming popular, and they may use Azure IoT Hub, which allows IoT devices to be monitored and managed through the Azure platform. In this article,…

Network capacity planning lets you determine, plan for, and meet the future needs of your network infrastructure. Without effective network capacity forecasting, you run the risk of network downtime and the degradation of your network performance. This can lead to problems like employees being unable to complete their work, high latency on your network services,…

Microsoft SharePoint is increasingly used by individuals and enterprises around the world to build document and content management systems, and to help organizations communicate through an internal social platform. It’s also useful for creating web applications and can be utilized on its own account as collaborative software. SharePoint is incredibly versatile, and several different components…

As we all know, an extensive outage on Monday, October 4, brought Facebook, WhatsApp, and Instagram down. According to the estimates, this outage caused a loss of at least US$6 billion for Mark Zuckerberg as an effect of the stock price drop. And the impact on thousands of small and medium businesses relying heavily on…