The Top Five Business Continuity Software

Disaster can strike any business at any time. Whether it’s a flooded server room, a data breach, or any other kind of exploit, it’s crucial that businesses are prepared to continue critical operations with minimal disruption. That’s why it’s essential to have strong measures in place—including a business continuity plan (BCP)—as well as the right … Read more The Top Five Business Continuity Software

Best RMM Software

The future of work is remote. With many working environments undergoing drastic change, real-time and automated remote monitoring and management (RMM) of IT infrastructure becomes critical for businesses. Organizations are turning to RMM tools for monitoring remote endpoints and networks to automatically detect and remediate operational bottlenecks and security threats. They help businesses keep up … Read more Best RMM Software

7 Best Customer Portal Software Solutions

When it comes to IT services, customers’ expectations are increasing, especially when it comes to convenience, flexibility, and faster issue resolution. It is crucial for market leaders to develop effective strategies, embrace innovative technologies, and automate support services to deliver a seamless support experience. This is where choosing the right customer or client portal software … Read more 7 Best Customer Portal Software Solutions

6 Best PSA Software Choices

Professional services automation (PSA) software helps service-based organizations, such as IT consultants, IT consulting firms, and managed services providers (MSPs), ensure service delivery, manage projects and scheduling, optimize workforce and resource utilization, and improve margins. The principal goal of implementing and relying on a PSA solution is to increase efficiency throughout the organization by automating … Read more 6 Best PSA Software Choices

Top Secure Email Gateways

Email is the backbone of business communication for most organizations, and being an indispensable communication medium, it is highly vulnerable to cyberattacks. Today, email security challenges have become increasingly sophisticated and threatening to businesses. The drastically rising number of phishing and ransomware attacks pose challenges that can severely dent an organization’s brand image and reputation. … Read more Top Secure Email Gateways

5 Best Server Backup Software Solutions

As businesses rely on data to serve all facets of their operations, it has become crucial to safeguard business-critical information from data breaches, hardware or software failures, and system crashes. Although modern computing environments often use virtual machines to ensure application provisioning, better availability, high performance, and server security, even a small breach or malicious … Read more 5 Best Server Backup Software Solutions

7 Best Enterprise Password Managers

Password management solutions help organizations better adhere to best practices by allowing employees to generate strong passwords automatically and administrators to set password policies, like requiring password resets during a specific timeframe. Organizations generally use an enterprise password manager (EPM) to make it easy to create and enforce password policies. Poor password hygiene can lead … Read more 7 Best Enterprise Password Managers

8 Best Document Management Software Choices in 2021

Businesses generate a lot of documentation each day, including forms, reports, spreadsheets, and documents. This not only makes documentation management operations complicated, but also affects service delivery. It is crucial to have a document management system in place to ensure the data is organized and managed efficiently. Managing documents through automated processes can save time … Read more 8 Best Document Management Software Choices in 2021

6 Best Disaster Recovery Solutions

Organizations can face disruption due to unexpected events: human-made and natural disasters, cyberattacks, or unexpected system failures. It is imperative to strategize and implement disaster recovery before disaster can impact operations and lead to significant revenue losses and customer attrition as a result of bad experiences. Organizations should continually test their disaster recovery plans and … Read more 6 Best Disaster Recovery Solutions