Cloud computing is critical for many organizations, and its importance has only increased in recent years. Compared to on-premises IT environments, cloud computing can bring more flexibility, reliability, and efficiency. Microsoft Azure is one of the most widely used cloud computing services available today, in part because Azure is compatible with many applications on popular…

Learn how deep packet inspection can offer immediate insights into network latency issues, slowdowns, packet sniffing, and more in this comprehensive guide. What Is Deep Packet Inspection (DPI)? How Deep Packet Inspection Works What Is Deep Packet Inspection Used For? What Are Deep Packet Inspection Techniques? Benefits of Using Deep Packet Inspection Software Leverage a…

The larger the business, the more complex its network usually is. A small company may get away with using one or two routers. However, if you manage hundreds of employees, each with multiple devices, you’ll need to offer more connectivity. You’ll probably have to use numerous routers, which can get confusing. With router management software,…

Microsoft Azure is a cloud computing platform used by many businesses to support and host their mission-critical applications, processes, and services. For many businesses, Internet of Things (IoT) devices are becoming popular, and they may use Azure IoT Hub, which allows IoT devices to be monitored and managed through the Azure platform. In this article,…

Network capacity planning lets you determine, plan for, and meet the future needs of your network infrastructure. Without effective network capacity forecasting, you run the risk of network downtime and the degradation of your network performance. This can lead to problems like employees being unable to complete their work, high latency on your network services,…

Microsoft SharePoint is increasingly used by individuals and enterprises around the world to build document and content management systems, and to help organizations communicate through an internal social platform. It’s also useful for creating web applications and can be utilized on its own account as collaborative software. SharePoint is incredibly versatile, and several different components…

As we all know, an extensive outage on Monday, October 4, brought Facebook, WhatsApp, and Instagram down. According to the estimates, this outage caused a loss of at least US$6 billion for Mark Zuckerberg as an effect of the stock price drop. And the impact on thousands of small and medium businesses relying heavily on…

Even if you’re not familiar with the ins and outs of SharePoint, you’ve probably heard of the platform. Launched by Microsoft in 2001, this popular web-based collaborative tool offers document management and storage systems teams can use to create and support websites and online portals. The platform uses workflow applications, “list” databases, and other logistical,…

As one of the biggest public cloud vendors on the market, Microsoft Azure has significantly grown in popularity over the years. With the many advantages of Azure, it’s easy to forget your services can quickly become far more expensive than your initial Azure cost estimate. Major cost savings is one of the main reasons why…

Azure is a flexible and scalable cloud computing service announced in 2008, released in 2010 as Windows Azure, and renamed Microsoft Azure in 2014. While traditional IT infrastructure requires you to manage on-premises servers, Azure takes a cloud-based approach, so you can build, run, and manage your applications with a Microsoft-managed global cloud storage site….

Business email compromise is an increasingly common type of cyberattack and can have a disastrous impact on a business if successful. To fully understand how to prevent business email compromise, you should first know the business email compromise definition and the different types of business email compromise attack your business may encounter—all of which will…

Today employees seek instant online help and prefer technical support through an online information base instead of waiting for a human support technician to respond via email or call. To meet high service expectations, enterprises strive to build a simple and comprehensive knowledge base that empowers employees to resolve issues in a few clicks. A…

Your business’ service desk is an important part of your employee service ecosystem. As the main point of contact and resolution, ensuring it stays in top shape is essential. However, knowing exactly how to achieve this status can be puzzling. Fortunately, there’s a way to demystify the process. By focusing on the aspects of your…

Keeping track of all the vendors your business relies on can be challenging. As your company grows, you’ll likely come to rely on a broad assortment of suppliers with rotating inventories and varying prices. Fortunately, vendor management software and other procurement tools can simplify software, hardware, and service purchases when they’re needed. If you have…

Email protection isn’t something to be taken lightly. Email can put users at risk of scams, malware, phishing, stolen devices, and stolen passwords. Without effective email protection tools, you could be giving hackers a direct route into your data and resources. But finding the best email protection software isn’t easy. The IT security software market…

With an increasing number of employees working from home, getting top-notch security software has become more important than ever before. While spam can be harmless and viewed as a minor productivity issue, it’s also a significant source of email-borne threats that can put the whole company at risk. Therefore, getting a robust, scalable anti-spam filter…

Email security has become a major concern for organizations due to the increasing number of advanced threats, phishing, and ransomware attacks. Taking email security lightly can be especially devastating to IT services providers due to the large scale of their operations with sometimes thousands of devices managed. According to McKinsey and Company, threats from inside…

With a recent shift toward remote work and a rising number of cyberthreats, managing and protecting a massive number of distributed endpoints with clear visibility is becoming an ever-increasing challenge. According to the latest Endpoint Security Report by Delta Risk, 55% of organizations now report an increase in endpoint security risk, and 49% of organizations…

It’s reported application/software downtime cost organizations $1.56 trillion in 2020. When you’re in a software/application-based business, you must be in complete control of your users’ digital experience. Furthermore, as applications become more elaborate and complex, you need to give your users the optimum experience to continue their user journeys. So how do you develop a…

Cloud-native digital products, including customer-facing websites and business-critical applications, are extremely important for most online businesses. Many businesses face challenges in maintaining high levels of uptime with a streamlined end-user experience due to increasing website traffic, application errors, server outages, and a myriad of other technical issues.

In this article, we look in-depth at both synthetic and real user monitoring and pit these two monitoring methods against each other. We discuss what you can expect to test and track, what insights you can expect to glean, and how you can use this knowledge to improve the performance of your website. After reading,…