The PL/SQL lock timer wait event represents the amount of time a user or application has “slept” through the USER_LOCK.SLEEP or DBMS_LOCK.SLEEP procedures. The ‘idle’ event “PL/SQL lock timer” is worth watching because it can indicate issues with application response, throughput and possibly coding. The PL/SQL lock timer wait event is, as the command that issues…

The success or failure of your customer service systems directly impacts everything else in your business. If your customers are unhappy, it’s unlikely you’re going to be especially successful in the long term. For the sake of business continuity and continuous improvement, monitoring and managing your customer service solution is of paramount importance. Leaving it…

In order for DDL (Data Definition Language) to execute, it must acquire a row cache lock to lock the data dictionary information. The shared pool contains a cache of rows from the data dictionary that helps reduce physical I/O to the data dictionary tables and allows locking of individual data dictionary rows. The locks on the…

The Oracle “log file sync” wait event is triggered when a user session issues a commit (or a rollback). The user session will signal or post the LGWR to write the log buffer to the redo log file. When the LGWR has finished writing, it will post the user session. The wait is entirely dependent…

When a session waits on the “read by other session” event, it indicates a wait for another session to read the data from disk into the Oracle buffer cache. If this happens too often the performance of the query or the entire database can suffer. Typically this is caused by contention for “hot” blocks or…

Mapping your network is vitally important for staying informed on its performance, pinpointing bottlenecks or network issues, and effectively troubleshooting problems. However, approaching this process manually can quickly become overwhelming, particularly if you have a large or complex network. I’ve found using a network mapping tool is a much better approach—especially if it can map…

As organizations increasingly adopt more devices, applications, and other technologies, IT teams addressing problems before they arise is a vital part of avoiding downtime, maintaining productivity, and ultimately growing revenue. While a reactive approach has traditionally been good enough, the most successful organizations are increasingly taking proactive measures to ensure employees always have access to…

IT admins, help desk technicians, and support staff members are constantly bombarded with service requests. Involving everything from routine maintenance to more complex tasks, the IT department is always busy maintaining company productivity. Without efficient help desk software to assist in the creation, routing, and tracking of support requests, among other functions, support specialists can struggle…

The Oracle latch free wait event occurs when a session needs a latch, tries to get the latch, but fails because someone else has it. So, it sleeps with a wait on latch free, wakes up and tries again. The time it was asleep is the wait time for “latch free.” There is no ordered…

Collecting and archiving logs is an essential practice for any organization looking to maintain the performance and security of their network. Logs are like a diary for your devices. They record every message sent from any of your network systems. This information can prove essential for everything from understanding the daily activities of your infrastructure,…

Managing a network can be daunting, especially as your infrastructure grows in size and complexity. Fortunately, network management software can help you monitor, manage, and optimize your network, ensuring everything runs smoothly. This post will explore the seven best network management software tools available today. After, we’ll dive into a comprehensive guide on network management…

There are several remote desktop tools available on the market today, which can make it difficult to choose the one best suited to your company’s individual needs. Although Splashtop is a very popular remote access tool with a global customer base, it isn’t a one-size-fits-all solution and you may find another tool is better able…

The way we manage, qualify, and utilize our data is constantly tested. With the amount of information we have at our disposal, managing and ensuring data quality has become a strategic lever for companies striving for excellence. How can we ensure our data management is flawless and the data quality on which we base our…

From financial records and client contracts to internal communications, organizations transfer files and sensitive data daily. A secure file transfer solution has always been non-negotiable, but it’s more critical than ever amidst the rise of data breaches and cyberattacks. For many years, File Transfer Protocol (FTP) was the standard. However, its outdated security measures and…

It’s easy to feel pressure when sending data files containing valuable information. File corruption, loss, and other complications can be detrimental to your business, and slow file transfers can be frustrating for end users and IT administrators alike. That’s why learning about the best FTP server for your enterprise is important. It can be challenging…

When sending files, you want to make sure they’re transferred following the best security and compliance protocols without compromising performance. Choosing between file transfer protocol (FTP) vs. cloud storage for secure file transfer can be a difficult decision. There are pros and cons to each service—FTP servers are designed to upload and download encrypted files…

Businesses rely on robust file transfer protocol (FTP) server solutions to facilitate file exchanges between clients. Ensuring the security and reliability of file transfers can be challenging, though, especially when sensitive data needs to be protected from unauthorized access or interception. So how can organizations establish a secure and reliable FTP server solution that meets…

In the modern era there’s often no way to avoid sending files containing sensitive information from one device to another. Unfortunately, there are several complications you can encounter during the process that can be detrimental to your business. These cover everything from file loss and corruption to slow file transfer speeds. To help avoid those…

Many people today are seeking ways to simply, quickly, and safely get files from one place to another. The ability to share files easily through file sharing, file transfer, and other means of file communication helps mobilize business data for optimization. Using Citrix ShareFile is one way to achieve this, as it is an enterprise…

For nearly three decades, developers have been using File Transfer Protocol, or FTP, to transfer files. However, using FTP can leave your data and passwords vulnerable during the transfer, as FTP doesn’t encrypt passwords. Consequently, many developers have switched to using Secure File Transfer Protocol (SFTP) or File Transfer Protocol over SSL (FTP/S). Using an…

Best Network Monitoring Software Knowing what’s happening in your network infrastructure is essential so you can stay on top of issues before they affect users. With the right network monitoring tools, you can track, analyze, and optimize your network’s health and performance and get real-time visibility into traffic, device conditions, and overall infrastructure performance. This…