Tool Reviews

The best remote support tool is secure, user-friendly, and provides five-star customer support. IT professionals seeking software for their organization should consider pricing and licensing restrictions, and compatibility with their existing infrastructure and compliance with industry regulations. As remote work continues to rise, we expect to see the use of remote support programs expand beyond…

PCI DSS is an industry security standard existing primarily to minimize the risk of debit and credit card data being lost. This is in the interest of both the customer and the merchant, because if data is lost or misused, the merchant could be subject to legal action. To protect yourself and your customers, you…

Secure File Transfer Protocol (SFTP), also known as SSH File Transfer Protocol, is a robust, encrypted method for transferring files across networks, designed as a more secure alternative to traditional File Transfer Protocol (FTP). Essential for industries handling sensitive data—like finance and healthcare—SFTP protects against unauthorized access and enables efficient file management, making it a…

Syslog is a network-based logging standard used for applications to send data to a central server, providing information on events, statuses, diagnostics, and more. Unlike SNMP, which is an active approach to monitoring (aimed at preventing the occurrence of incidents), Syslog monitoring provides a passive approach, which allows you to deal with incidents after they…

Modern infrastructures are no longer confined to on-premises servers alone. Instead, they span cloud environments, containers, microservices, and globally distributed systems. This landscape, known as a hybrid cloud environment, has become the new norm for organizations, primarily because it offers the scalability of the cloud and ownership over specific elements afforded by an on-premises setup….

Infrastructure monitoring is the continuous and systematic observation of infrastructure components that collect and analyze an organization’s data, ensuring efficient and reliable operations. What is infrastructure monitoring? How Does Infrastructure Monitoring Work? Infrastructure monitoring for cloud environments Methods of Collecting Data for Monitoring Infrastructure Monitoring Use Cases What Are the Best Practices for Infrastructure Monitoring?…

SNMP, short for Simple Network Management Protocol, is a widely used protocol and an essential piece of any network management strategy. IT administrators use SNMP monitoring to detect and manage devices, gain insights into performance and availability, and ensure the health of their network. In this guide, I’ll break down everything you need to know…

Docker is a multipurpose tool that can replicate many functions of a virtual machine with less of the hassle. Because Docker operates using virtual software packages (called “containers”) running from the same software kernel, Docker can help you reduce storage overhead while deepening the complex functions of your server. Using Docker can instantly allow for…

The central processing unit (CPU) is the core component of any device on a network, and it has the potential to dramatically affect the performance and stability of the network. When it comes to network management, effective CPU usage monitoring could be the difference between network stability and network performance deterioration. A powerful and dependable…

Application performance management is the process of managing and monitoring applications to ensure they’re behaving normally and aren’t impacting service levels. Ensuring good application performance keeps your end users happy and prevents low-quality experiences like slow applications or bugs. Using a professional application performance tool is critical to managing your systems and ensuring all your…

As monitoring aficionados, our toolbox sports an embarrassment of riches, from configuration management to logging, and from synthetic transaction solutions to application tracing and monitoring. It could be argued that cloud-based application monitoring (or APM) tools are the most plentiful and, to a certain community of IT practitioners, the most essential, providing crucial information to…

If you want a secure, efficient, and compliant network, network configuration management is a must. Whether managing a small network or being responsible for a large enterprise system, having the right solution can make all the difference. Network configuration management tools provide valuable insights into devices on your network, and they can help quickly restore…

For IT teams and network admins who need to resolve technical issues, getting to the root of the problem without getting in the way of other peoples’ work can be difficult. You need to figure things out before they cause issues across your network, but you can’t bring everything to a halt to do it….

There will inevitably be times when you need access to information stored on your computer, but you don’t have physical access to it. Or a technician may need to access your device remotely to help you troubleshoot an issue. This is where remote desktop solutions can help. In these situations and more, remote PC access…

Whether for work or personal purposes, you or your team members will likely need to access your computer without being physically present in front of it. This might be because you’re working from home or in a temporary office, working abroad, or simply spending a lot of time commuting. In recent years, remote access software…

Remote access solutions are incredibly common in enterprise and large business setups, as administrators can quickly and easily resolve support issues or go through troubleshooting without needing to be physically present at the device. There are several remote access software options on the market, and SolarWinds® Dameware® provides three options to accommodate the full range…

LAST EDIT: 9/22/2022 4:57 PM In our technological world, arguably one of the most frustrating situations is when you open your laptop or turn on your computer to work on something important, and the network’s slow. You try to open your email, but it won’t connect. Webpages won’t load. The company messaging system is unresponsive….

WhatsUp Gold is a popular tool for executing network monitoring processes. Before considering viable WhatsUp Gold alternatives, I’ll quickly go over why WhatsUp Gold monitoring is so effective, so you know what to look for in its replacement. Skip to Best WhatsUp Gold Alternative Tools >>> What Is WhatsUp Gold Software? WhatsUp Gold is software…

In IT, we’re always seeking new ways to optimize networks while spending as little money and time as possible. However, this challenge is compounded by the influx of continually emerging technologies. From cloud services and wireless applications to remote workers using VPN and IoT tools, these technologies doing their part to make network infrastructure better—and…

Once upon a time, “server monitoring” was a delightfully straightforward category of the monitoring sub-discipline within IT. There was a box, the box had an operating system, and that operating system did certain things for the organization. Even when the word server became conflated to mean both “the box in the data center” and “the…

Uptime is of critical importance for your company’s networks and systems, alongside its website and web service delivery. It has a direct impact on your company’s ability to support end users and deliver services. Not maintaining high levels of uptime can significantly interfere with a business’s ability to work productively or impact user satisfaction by…