When it comes to IT services, customers’ expectations are increasing, especially when it comes to convenience, flexibility, and faster issue resolution. It is crucial for market leaders to develop effective strategies, embrace innovative technologies, and automate support services to deliver a seamless support experience. This is where choosing the right customer or client portal software … Read more 7 Best Customer Portal Software Solutions
It can be messy—and oftentimes overwhelming—when your log prints piles of errors or warnings. As you execute programs with front-end languages like JavaScript, your web console keeps log entries. You can access log entries from your web console with browsers such as Firefox, Google Chrome, etc. Logging simply involves keeping track of all the changes … Read more Quick Guide to Searching and Filtering JavaScript Logs
Professional services automation (PSA) software helps service-based organizations, such as IT consultants, IT consulting firms, and managed services providers (MSPs), ensure service delivery, manage projects and scheduling, optimize workforce and resource utilization, and improve margins. The principal goal of implementing and relying on a PSA solution is to increase efficiency throughout the organization by automating … Read more 6 Best PSA Software Choices
Email is the backbone of business communication for most organizations, and being an indispensable communication medium, it is highly vulnerable to cyberattacks. Today, email security challenges have become increasingly sophisticated and threatening to businesses. The drastically rising number of phishing and ransomware attacks pose challenges that can severely dent an organization’s brand image and reputation. … Read more Top Secure Email Gateways
While Splunk may seem the obvious choice for log management and log analysis, some alternatives to Splunk are worth considering—many of which I believe lack disadvantages of Splunk and bring unique benefits to the table. Although no solution is perfect, and some will be better suited to your business’ individual needs than others, I feel … Read more 6 Best Splunk Alternatives
The questions of latency vs. bandwidth and throughput vs. latency can often lead to confusion among individuals and businesses, because latency, throughput, and bandwidth share some key similarities. They are also sometimes mistakenly used interchangeably. Despite this, there are distinct differences between these three terms and how they can be used to monitor network performance. … Read more Network Latency vs. Throughput vs. Bandwidth
Database cloud services are becoming increasingly popular. This is because they offer a range of benefits, including improved innovation and agility, lower risks, and fewer costs. Once you’ve chosen your database cloud provider, you’ll have to consider how you should manage and monitor your cloud computing database. This guide provides a brief overview of what … Read more Database Cloud Service Solutions
The PostgreSQL database is one of the most advanced databases available, which is why it’s essential for it to be appropriately managed and maintained. This guide reviews some of the most popular and well-regarded Postgres admin tools on the market, with particular consideration of the best PostgreSQL query tool, PostgreSQL migration tool, and Postgres GUI … Read more Best PostgreSQL Tools for Queries, Migration, and GUI Administration
Remote monitoring and management refers to the MSP process of proactively supervising and monitoring customers’ IT systems with the help of powerful RMM tools.
As businesses rely on data to serve all facets of their operations, it has become crucial to safeguard business-critical information from data breaches, hardware or software failures, and system crashes. Although modern computing environments often use virtual machines to ensure application provisioning, better availability, high performance, and server security, even a small breach or malicious … Read more 5 Best Server Backup Software Solutions