It can be messy—and oftentimes overwhelming—when your log prints piles of errors or warnings. As you execute programs with front-end languages like JavaScript, your web console keeps log entries. You can access log entries from your web console with browsers such as Firefox, Google Chrome, etc. Logging simply involves keeping track of all the changes…

There are several remote desktop tools available on the market today, which can make it difficult to choose the one best suited to your company’s individual needs. Although Splashtop is a very popular remote access tool with a global customer base, it isn’t a one-size-fits-all solution and you may find another tool is better able…

When you host applications on Microsoft web server technology Internet Information Services (IIS), your system administrators must carry out the ongoing task of IIS log analysis. This means they monitor the variables indicating whether IIS-hosted applications are running at optimal performance. You can also use IIS logs to check the security and integrity of said…

As businesses grow and expand their technology usage, technical support requires the utmost attention. Handling an increasing number of IT service requests while improving customer satisfaction, minimizing resolution times, and optimizing operational costs can be overwhelming for organizations. Organizations need a mechanism to help manage service and IT support problems without letting anything fall through…

Your Information Technology (IT) ticketing system manages requests. However, merely having help desk software doesn’t guarantee efficiency, quick resolutions, or satisfied customers. With a constant stream of incidents and a backlog of service requests to manage, it’s essential to know how to get the most out of your help desk. Fortunately, there are some useful…

Staying cyber secure is essential in any modern business. Unfortunately, any system with a human element is going to include inherent weaknesses that make maintaining a secure posture more difficult. Intrusion detection systems have become particularly important in recent years. No matter how strong you make your user access policies, bad actors are always going…

Businesses are moving their entire infrastructure to the cloud due to its incredible virtual services, proactive support, and better scalability. However, with increased exposure to the internet and cloud, organizations’ threat surface also increases significantly. A DDoS attack is one of the most common cyber threats affecting business productivity and connectivity across the globe. Recent…

When it comes to providing IT support, it’s ideal to minimize the time and money you spend on processes while ensuring timely responses to all requests. However, if you’re not following ITIL best practices, it’s easy for tickets to pile up and slow down your team’s ability to process them. Fortunately, implementing most of these…

In the last decade, IT infrastructure has evolved significantly. From small startups to established enterprises, everyone has gradually shifted their systems, data, and applications to the cloud. However, this transition is far from over; the tools and technologies for application delivery via containers, microservices, serverless, and other cloud-native technologies are still going through a refinement…

Routers are critical networking components that help segregate and manage business networks. Since routers handle a majority of the network traffic, router logs contain rich information pertaining to network activity. You can use this information to debug network issues, identify malicious activity, and remediate problems early on. What Information Do Router Logs Contain? Depending on vendors and…

Managing sensitive files and folders is challenging because it requires constant monitoring to avoid unauthorized access. Since modern file systems support inherited permissions, restricting access and implementing the principle of least privilege can be challenging without the use of proper permissions management tools. In this article, we’ll discuss how organizations can manage files in their…

What Is File Integrity Monitoring (FIM)? File Integrity Monitoring (FIM) is a cybersecurity practice employing dedicated FIM tools for monitoring critical system files, directories, OS components, network devices, and more to detect any unauthorized changes. FIM tools rely on different verification methods to compare a current file state with a baseline state and raise alerts…

What Is Load Balancing? Load balancing is the process of dividing the traffic on the network across multiple servers through a tool known as the load balancer. This tool acts like a router directing the inbound traffic on different servers as and when required. However, unlike a router making the decision to route traffic based…

Your database is one of the most crucial components of your application. When your application grows in scale and complexity, it becomes essential to ensure your database performs optimally. You can speed up the rendering of your web pages or refactor your APIs for a faster response, but any performance bottlenecks in your database will…

For most IT teams, selecting the right permissions reporting tools is a high priority. Understanding access rights across an organization’s network is crucial when striving to protect sensitive or confidential information and having proof of permissions management is a fundamental tenet of compliance with internal controls regulations.

In today’s hypercompetitive world, meeting the rapidly increasing customer expectations is a daunting task yet an urgent necessity to stay relevant. Establishing service level agreements (SLAs) to align customer expectations and organizational capabilities is a practical approach to ensure superior service quality. Therefore, it’s strategically significant for businesses to plan and develop a robust SLA…

ogging is essential for understanding what’s happening within your running code. Furthermore, you can use log data to track various metrics such as HTTP error rates, failed login attempts, and overall application availability. That’s not all, though. Log aggregation platforms allow for log analysis and the creation of advanced alerting mechanisms to detect anomalies. For example, a…

Businesses seeking to enhance their service delivery, effectively manage their IT services, and exceed their customers’ expectations need the help of a service level management (SLM) tool. An SLM tool provides robust reporting and monitoring capabilities while prioritizing effective management of service-level agreements (SLAs). However, given the numerous SLM tools available on the market, it…

Network inventory software helps simplify the network inventory process by providing comprehensive tools to track, manage, and report on the various components of your network. This blog post will explore the seven best software and tools available today. We’ll also guide you through understanding network inventory management and its critical aspects. Top Network Inventory Tools…

Ensuring efficient and secure data transfer can be daunting given the increasing complexity of data transfer protocols and security threats. Consider an organization handling an influx of data flowing in and out. Every time it sends or receives sensitive data, there’s risk. Hence, you need solutions like Serv-U from SolarWinds. What is SolarWinds Serv-U? In…

Most organizations, from financial institutions to healthcare providers, need a reliable and secure managed file transfer (MFT) solution to transfer large volumes of sensitive data across their networks securely. Enter Serv-U® MFT, a comprehensive and feature-rich MFT solution designed to meet the demanding requirements of modern businesses. But what exactly is Serv-U MFT, and how…