What Is Synthetic Transaction Monitoring?

As every business depends significantly on its websites and applications for continuous operations, monitoring their health and performance is critical. Traditionally, uptime monitoring tools helped organizations check whether their webpages were loading smoothly and provided alerts whenever the pages failed to load. Though these uptime checks are still useful, organizations need more information about their … Read more What Is Synthetic Transaction Monitoring?

Successful ITSM Implementation

IT Service Management (ITSM) software isn’t limited to big international companies anymore. As more and more business operations shift to digital interfaces and the cloud, it’s becoming essential for smaller organizations to adopt ITSM solutions. However, successful ITSM implementation isn’t as simple as picking a tool and incorporating it into your workflow. Most modern ITSM … Read more Successful ITSM Implementation

8 Best MDM Software Solutions to Use in 2021

The bring your own device (BYOD) trend has given rise to a number of new opportunities. However, it comes with a few critical challenges—including data security, employee privacy, vulnerability to threats, and compliance and regulation. To ensure better and effective management of BYOD devices, MSPs should deploy advanced mobile device management (MDM) solutions.   What are … Read more 8 Best MDM Software Solutions to Use in 2021

How Important Are Databases in the Healthcare System? Best Tools to Maintain Performance in a Database

Databases in healthcare sectors provide a proper system for storing, organizing, and managing critical health statistics such as labs, finances, billing and payments, patient identification, and more. This information must remain confidential to the public, but easily accessible for the healthcare professionals who use this data to save lives. The importance of database technology in … Read more How Important Are Databases in the Healthcare System? Best Tools to Maintain Performance in a Database

IT Service Desk Benchmarks

IT service desks manage both internal and external requests. Even for a small organization, this level of work means it’s easy for the quality of support services to dip without you noticing. Over time, this can lead to unhappy customers and employees—all of which can be avoided by paying attention to service desk benchmarks. Service … Read more IT Service Desk Benchmarks

Best Data Backup Software for IT Organizations

Data loss can happen in many ways—natural disasters, human error, security threats and cyber-attacks, and physical damage to name a few. The impact from data loss can be equally varied—revenue decline, customer churn, reputation damage, and more. Being able to quickly restore business-critical information is more crucial for businesses than ever before but it requires … Read more Best Data Backup Software for IT Organizations

Security Log: Best Practices for Logging and Management

Keeping your network safe is invaluable to its performance, reliability, and longevity. Unfortunately, it’s easy for attacks to occur in your IT environment—bad actors today are smarter than ever and can often break into your systems undetected. Security logs, which are put in place to record and discover security problems, can be modified by malicious … Read more Security Log: Best Practices for Logging and Management

5 Network Performance Management Tools and Guide

All enterprises perform network performance management—it’s necessary for maintaining efficient network speed, security, and functionality. For accuracy and consistency, many organizations use network performance management tools. In this article, we’ll go over some top-notch network performance management software. One standout is SolarWinds® Network Performance Monitor (NPM), which is built to expedite and simplify many parts … Read more 5 Network Performance Management Tools and Guide

Best Linux Backup Software To Safeguard Your Data

With an accelerated need for digital transformation, businesses are increasingly relying on data for decision making, and thus the value of data and the need to protect it have grown exponentially. Today, data backup is crucial for ensuring business continuity and security against the increasing pace of breaches and cyberattacks. A proactive approach to backup … Read more Best Linux Backup Software To Safeguard Your Data

Best Cloud Backup Solutions To Keep Your Data Secure

Today’s businesses rely on massive amounts of data to power everyday operations more than ever before, which makes data security one of the top priorities. As the number of devices, user interactions, and volumes of data are skyrocketing, it becomes critical for businesses to take regular backups of the applications and information stored on different … Read more Best Cloud Backup Solutions To Keep Your Data Secure