N-able (formerly SolarWinds MSP) is one of the most popular software providers on the market in 2021, with a longstanding reputation for delivering dependable, sophisticated, and user-friendly tools. N-able’s solutions provide managed service providers (MSPs) with the robust capabilities they need to serve their customers, including backup management, mail protection and archiving, password management, PSA…

Microsoft OneDrive for Business is a cloud-based storage platform designed to help you organize, access, edit, update, and send files across devices. In 2014, Microsoft launched OneDrive, a rebranding of its original storage platform SkyDrive, with a mission to simplify cloud storage for all. Many businesses choose OneDrive because it offers many opportunities to share…

Virtual machines are way more common now than they used to be, and every enterprise administrator will need to deal with setting up virtual servers and other virtual machines. Knowing how to follow best practices with this process can help keep your enterprise machines running with high levels of functionality and performance. In this guide,…

With more of our workforce working from home (WFH) than ever before, MSPs need new tools to help combat challenges associated with WFH to achieve business continuity.

Rather than using multiple tools to provide a comprehensive range of services to customers, MSPs should consider the benefits of utilizing all-in-one software.

The future of work is remote. With many working environments undergoing drastic change, real-time and automated remote monitoring and management (RMM) of IT infrastructure becomes critical for businesses. Organizations are turning to RMM tools for monitoring remote endpoints and networks to automatically detect and remediate operational bottlenecks and security threats. They help businesses keep up…

Managed services providers (MSPs) today face an increasing number of challenges as they endeavor to keep pace with evolving technology, changes in business practices, and the constant advancement of security threats. This article will outline the major challenges MSPs are likely to encounter and how software designed for them can help tackle these challenges. The…

With an accelerated need for digital transformation, businesses are increasingly relying on data for decision making, and thus the value of data and the need to protect it have grown exponentially. Today, data backup is crucial for ensuring business continuity and security against the increasing pace of breaches and cyberattacks. A proactive approach to backup…

Organizations can face data disruptions due to several reasons, including natural disasters, human errors, cyberattacks, and system failures. It is crucial for organizations to implement a data recovery solution before a disaster can impact business-critical operations and lead to significant revenue losses. Read on to explore our handpicked selection of top tools that companies use…

To effectively assess and review system operation, you must first establish baseline performance metrics, which is where performance monitoring comes in. However, when it comes to data center monitoring systems, monitoring can be challenging when there’s a large number of interdependent components to monitor in a data center. This can also make it unclear as…

Data loss can happen in many ways—natural disasters, human error, security threats and cyber-attacks, and physical damage to name a few. The impact from data loss can be equally varied—revenue decline, customer churn, reputation damage, and more. Being able to quickly restore business-critical information is more crucial for businesses than ever before but it requires…

Today’s businesses rely on massive amounts of data to power everyday operations more than ever before, which makes data security one of the top priorities. As the number of devices, user interactions, and volumes of data are skyrocketing, it becomes critical for businesses to take regular backups of the applications and information stored on different…

Staying on top of updates to firmware and software is a critical aspect of successful cybersecurity and performance management. This is where patch management comes in. In this guide, I’ll provide an overview of the role software plays in managing patches, followed by my picks for the best patch management software on the market. What…

The bring your own device (BYOD) trend has given rise to a number of new opportunities. However, it comes with a few critical challenges—including data security, employee privacy, vulnerability to threats, and compliance and regulation. To ensure better and effective management of BYOD devices, MSPs should deploy advanced mobile device management (MDM) solutions.   What are…

There are countless tools out there to help you monitor and manage the users and programs within your system, so you can prevent ransomeware attackers from striking. I’ve rounded up some of the best anti-ransomware tools out there to help you avoid sifting through the noise. My favorites are Security Event Manager or Patch Manager—each…

Managed services providers (MSPs) face a growing number of challenges as they try to keep up with evolving business practices, changing technology, and the sophisticated nature of modern cybersecurity threats. Simply put, MSPs grapple with the same security challenges that every business today must face—but they have the added responsibility of safeguarding the sensitive data…

Windows Server Update Services (WSUS), a component of the Windows Server operating system, is a free tool that scans your operating system and Windows software and determines whether anything needs to be updated or patched. Though useful, it’s limited in its functionality—not least because it applies only to products from Microsoft. When you’re trying to…

Organizations can face disruption due to unexpected events: human-made and natural disasters, cyberattacks, or unexpected system failures. It is imperative to strategize and implement disaster recovery before disaster can impact operations and lead to significant revenue losses and customer attrition as a result of bad experiences. Organizations should continually test their disaster recovery plans and…

The Microsoft 365 suite provides a valuable set of business tools and assets that millions of people around the world rely on to accomplish their day-to-day tasks. These include popular services like Word, PowerPoint, and Excel, as well as the Exchange Online email messaging platform, OneDrive® cloud-based file storage, and SharePoint cloud collaboration tool. Microsoft…

As businesses rely on data to serve all facets of their operations, it has become crucial to safeguard business-critical information from data breaches, hardware or software failures, and system crashes. Although modern computing environments often use virtual machines to ensure application provisioning, better availability, high performance, and server security, even a small breach or malicious…

Help improve service delivery and better satisfy customers by achieving efficient and consistent document management with the help of a few key tools.